Return Policy

True Spoken English wants you to enjoy the course and your purchase of the True Spoken English DVD set. If you find a manufacturing error in the DVD set or book and want to return it, we're here to help. Contact us within 5 days of the original purchase at This email address is being protected from spambots. You need JavaScript enabled to view it., explaining your request.

Due to the automated purchasing process, we are unable to change an order once it is placed. Upon notice by email from you, or return of the defective product to us, we will refund your purchase within two weeks if it is determined that your reason for cancellation or return is warranted by fault on our part. For information about where to send a defective purchase or cancellation request, click the Contact Us link at the top of the website.